PRIVACY POLICY
Last Updated: March 28, 2026

Refine Rank AI (“Company”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website, platform, and services (“Service”).

By using the Service, you agree to this Privacy Policy.

  1. INFORMATION WE COLLECT

Personal Information
We collect information you provide directly, including:
• Name
• Email address
• Account login credentials
• Billing information
• Payment details processed via third-party providers
• Any information submitted through support or communication

Account and Usage Data
We collect data related to how you use the Service, including:
• Websites, domains, or data submitted for analysis
• Keywords, content, or SEO inputs
• Platform activity and feature usage
• Interaction logs and timestamps

Technical Information
We may automatically collect:
• IP address
• Device type
• Browser type
• Operating system
• Referring URLs
• Access dates and times

Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Maintain sessions
• Store preferences
• Analyze usage
• Improve performance

We may use third-party tools such as analytics providers. You can disable cookies in your browser, but some features may not work properly.

  1. LEGAL BASIS FOR PROCESSING

If you are located in the EU, UK, or similar jurisdictions, we process your data based on:
• Contract, to provide the Service
• Consent, for email communications and cookies where required
• Legitimate Interest, to improve, secure, and operate the platform

  1. HOW WE USE YOUR INFORMATION

We use your data to:
• Provide and operate the Service
• Create and manage accounts
• Process payments
• Improve performance and features
• Provide support
• Send service-related updates
• Send marketing emails, only where permitted or with consent
• Prevent fraud and ensure security
• Comply with legal obligations

  1. EMAIL COMMUNICATION

If you provide your email, we may send:
• Account-related notifications
• Product updates
• Marketing emails, if you opt in where required

You can unsubscribe at any time using the unsubscribe link in emails or by contacting us.

  1. AI PROCESSING OF DATA

We may process submitted data using AI systems to generate insights, analytics, and recommendations.

We do not use your data to train external models without your explicit consent.
Data is processed only to provide the Service.

  1. SHARING OF INFORMATION

We do not sell your personal data.

We may share information with trusted third-party providers, including:
• Payment processors (such as Stripe)
• Hosting and cloud providers
• Analytics services
• Customer support tools
• Security and fraud prevention providers

These providers act as data processors and only access data required to perform their services.

  1. DATA STORAGE AND SECURITY

We use reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

No system is fully secure. Use of the Service is at your own risk.

  1. DATA RETENTION

We retain data only as long as necessary to:
• Provide the Service
• Maintain user accounts
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When no longer required, data may be deleted or anonymized.
We aim to process deletion requests within 30 days.

  1. YOUR RIGHTS

Depending on your location, you may have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent

To exercise your rights, contact us below.

  1. COOKIES

We may use the following types of cookies:
• Essential cookies for functionality
• Analytics cookies to understand usage
• Preference cookies to store settings

You can control cookies through your browser settings.

  1. THIRD-PARTY SERVICES

The Service may include links to third-party platforms. We are not responsible for their privacy practices.

  1. CHILDREN’S PRIVACY

The Service is not intended for individuals under 18.
We do not knowingly collect personal information from children.

  1. INTERNATIONAL DATA TRANSFERS

Your data may be processed outside your country.
By using the Service, you consent to such transfers.

  1. DATA BREACH

If a data breach occurs, we will take reasonable steps to investigate and notify affected users as required by law.

  1. ACCOUNT DELETION

You may request account deletion by contacting us.
Your data will be removed or anonymized unless retention is required for legal reasons.

  1. GOVERNING LAW

This policy is governed by the laws of the jurisdiction where the Company operates.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this policy at any time.
Changes will be posted with an updated date.

  1. CONTACT INFORMATION

Email: support@refinedrankai.com

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